Office Administrator - Individual Learner Records

ILR Officer

37.5 hours

Selby, North Yorkshire

The Skills Network are recruiting for an experienced Administrator to join our busy Admin team. This role will be responsible for producing, validating and submitting (Individualised Learner Record) ILR returns, ensuring data and funding claims are comprehensive, accurate and timely. The role will also be responsible for ensuring ILR data corresponds with other associated information portals e.g. Student Loans Company and Apprenticeship Service.


The Role:

  • Maintain up-to-date knowledge of the ILR and funding rules, and apply this to maintain accurate ILR data in accordance with the published validation rules
  • Ensure the ILR is uploaded to the ESFA Hub in accordance with the published schedule of returns
  • Monitor data on the Student Loans Company and Apprenticeship Service portals; in conjunction with other relevant staff ensure that SLC and Apprenticeship Service data corresponds with EQUAL and the ILR, ensuring contractual compliance and timely receipt of payments.
  • Identify opportunities for continuous improvement of data collection and recording by carrying out regular compliance checking of ILR data including, but not necessarily limited to, the use of FIS, FAM, ESFA hub and PDSAT reports.
  • Support the Data Analyst by ensuring reports developed are accurate, intuitive timely and add value to the organisation.
  • Work to a set of agreed KPIs and ensure progress against these is reported in real time wherever possible
  • Undertake other duties and responsibilities as directed by line management from time to time.


The Candidate:

  • Excellent communication, listening & problem solving skills
  • Well organised and able to demonstrate a high level of accuracy
  • Proven numerical and written skills
  • Able to use all MS Office programs particularly Word, Excel, Outlook and PowerPoint and be familiar with other bespoke databases
  • An eye for detail and a methodical manner
  • Willingness to adapt and respond to the changing and varied needs of the business.



  • Excellent CPD opportunities
  • Perkbox subscription
  • Eye care voucher